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Symptoms
When you try to open a file that Microsoft Office Excel or Microsoft Office Word could not open previously, you may receive the following error message:
Cause
This problem occurs because the file appears on the list of disabled files for the Microsoft Office program. The program adds a file to this list if the file causes a serious error, such as causing the program to quit unexpectedly (crash) during two or more tries to open it. This message allows you to avoid potential problems that may occur if you open the file.
Resolution
To resolve this problem, remove the file from the list of disabled files. To do so, follow these steps:
Word 2003 or Excel 2003
How Do You Open A Pdf File In Microsoft WordWord 2007 or Excel 2007
How Do You Open Microsoft Word On A Computer
Note
How Do You Open Microsoft Word File
Although a file is enabled, the program may still be unable to open it. Download adobe acrobat reader dc for windows 7. The file may still cause serious errors.
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